We use the services of third parties for shipping and transportation. The estimated delivery times are given in business days and are simply estimations. The majority of items are sent within two to three business days (excluding weekends and holidays). Normal delivery times range between 2 and 5 business days after an item is dispatched. Due to the high number of orders we get during giveaway and discount events, please give your purchase a little more time to arrive.
To ensure that your shipment is delivered successfully and that you get it within the stated time limit, please ensure that your address is entered accurately and contains all essential and/or required information. It is essential that accurate abbreviations, street numbers, building or apartment numbers, and route information (if relevant) be used to ensure timely delivery. We are not responsible for packages that get lost, misplaced, or sent to the wrong place if the address information given at the time of purchase is wrong or not complete.
A pre-order signifies that the item is presently out of stock but will be available for pre-purchase within a certain duration. Any order including a pre-order item will arrive within four to five weeks from the day the order was made, together with the non-pre-order products. In the rare event that we suffer a delay in the delivery of a pre-order style, we will contact you through email.